Cancellation Policy for Deferred Purchases

Our store may offer certain items as deferred purchases. This policy outlines the process for changing or canceling such purchases.

Pay upon artwork approval

By selecting our 'Pay upon artwork approval' payment option, you agree to the following terms:

Payment Method Authorization: You authorize NavaBird to securely retain your payment method details for payment processing purposes.

Automatic Payment: Your payment method will only be charged automatically upon your approval of the artwork proof (preview) provided by NavaBird

Cancellation Prior to Artwork Proof: You reserve the right to cancel your order at any time before receiving the artwork proof. Should you choose to cancel before proof receipt, your payment method will not be charged.

Cancellation Post Artwork Proof: Cancellation is permissible after viewing the artwork proof. However, once you approve the proof and production of your custom portrait begins, our returns policy will apply to any cancellation or refund requests.

Refund Policy: Should you opt to cancel your order after approving the artwork proof and production has commenced, please consult our refund policy for details on eligibility. 

Please note, due to the highly personalized nature of our products, returns or exchanges are not offered.